Warranty and Return Policy

I. Abandonment:

The sales invoice will be returned here within 3 days without the product being unpacked, unused or damaged. The original box has been cleared, it is lost for re-sale, and it has not been accepted to be refunded by another customer. For the products there exists there with the standard accessory to prepare and return undamaged. Send your return products to our e-mail address or contact (customer service) department with your invoice number and order number. Customer service will contact you if you would like to receive your emails, and you will be notified how to return the product. Transportation costs to be paid by return

II. Damaged Products During Handling:

Open the carriage, open the order coming to your door to detect the damaged product, open it and compare it with the invoice. To check for an error, deficiency and destruction. In case of damage or deficiency of the product received by the use of the cargo officer in the minutes you specify and deliver the product to the cargo authority. Otherwise, you do not accept the return to be made to produce the product. Our company does not accept refunds from the ones in the room without invoices, without prepaid and unspeakable. In 14 days following the receipt of these documents, our company attempts to return the product price to the customer`s credit card. (Note: This site should not be responsible for the failure of the banks in the return of the product.) You will request another product with the same or equivalent value as the product of your damaged installation.

III. Defective Products:

Please send us your e-mail address or contact information about how to set the invoice and order numbers by specifying the faults of defective products which are open and ready for preparation before delivery. Customer service sent to the firm for the product of the test that works with your bill if it sees your reasoned fit. At the end of the configuration, if the product tested in the report does not show any disorder, the doctor report is requested. In case of the delivery of the received doctor`s report to the customer service, an order is made from an international company and another product or payment cancellation process is performed.

We will be reimbursed for defective transportation of defective products.

Refund Delivery Address Information: DOSAB, Çiğdem 1 Sk. No: 14 Bursa / TURKEY